Personal Training Policies

Clients are not permitted to hold an open balance. All training sessions must be paid in advance or at the time services are rendered. Failure to make payment will result in loss of training privileges and/or termination of membership. No Refunds. All paid training sessions must be used within ninety (90) days of purchase or session(s) will be lost. Credits may be appplied to any service offered by Professional Fitness.

Scheduling Procedure:

Appointments may be scheduled:

- in person with a Professional Fitness staff member
- phone/voice mail
- email (All staff members have direct email accounts.)

If your health professional is scheduled to be out of the office due to vacation or personal leave, other health professionals are available upon request.

If you have a floating professional work schedule please contact the facility director so they may expedite the process of scheduling your appointment for you.

Cancellation Policy:

Eight (8) hours of notice is required or the session will be billed to your account.
Communication can be conducted by email or phone, and the date/time will be recorded when the correspondence is received.

Service Agreement:

All members are enrolled in a month to month service agreement with Professional Fitness and may terminate membership at any time by completing a membership termination form.

Completing this form stops the financial responsibility to the member for future billing.

However, if this form is not completed by the member with signature, the financial agreement will remain in effect.

In consideration of the services to be provided to the customer, I/we hereby guarantee payment in full of the customers account in accordance with the financial arrangements made at the time of purchases or, if no such arrangements are made, then payment shall be made in full within (30) days of purchase. I/we agree that in the event of default in payment, reasonable collection agency fees equal to twenty (20%) percent of the delinquent balance and reasonable attorney fees, shall be added to the amount due on the account, plus any applicable court costs. Forty dollars ($40.00) will be added for any returned checks.